The cruise runs to a very strict timetable and unfortunately we cannot wait for any late arrivals. It is your responsibility to arrive at the pier in plenty of time for your cruise to avoid disappointment. Please be advised that once the boat departs, it cannot return to the pier to collect passengers, and refunds will not be offered in such circumstances.
This cruise operate regardless of the weather unless in conditions of poor visibility. The Captain will make the decision on the day if the cruise will not operate. You will be informed of your options on the day if this affects you. Our vessels are closed in so you will not be affected by wind, snow or rain.
We reserve the right to substitute another Boat and, if necessary, for reasons beyond our reasonable control, to cancel or amend the booking in any way, but we will not in such circumstances be liable for any loss, damages or other expenses whatsoever incurred by you due to such substitution, or cancellation or amendment.